Effective Date: March 25, 2026 | Last Updated: March 25, 2026
Velk Automation LLC ("Velk Automation," "we," "us," or "our") operates at velkautomation.com and provides marketing automation and AI-powered services to small businesses. We are committed to protecting your personal information and being transparent about how we collect and use it.
This Privacy Policy applies to all information collected through our website, checkout process, and services. It complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), and applicable federal regulations governing electronic communications and SMS messaging.
2.1 Information You Provide Directly. When you use our website, sign up for services, or contact us, we may collect:
2.2 Information Collected Automatically. When you visit our website, we may automatically collect:
2.3 Information from Third Parties. We may receive limited information from third-party service providers such as Stripe (payment status, subscription tier) in order to manage your account and deliver services.
We use the information we collect for the following purposes:
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects without your knowledge.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
4.1 Service Providers. We share necessary information with trusted third-party vendors who help us operate our services, including:
These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.
4.2 Legal Requirements. We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Velk Automation, our clients, or others.
4.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.
4.4 No Sale of Data. We do not sell personal information to data brokers, advertisers, or any third party. This applies to all users, including California residents under the CCPA/CPRA.
All payment transactions are processed by Stripe, Inc., a PCI-DSS compliant payment processor. When you purchase a subscription through our website, your credit card and billing information is submitted directly to Stripe's secure servers. Velk Automation does not receive, store, or have access to your full payment card details.
Stripe may collect and process personal data as both a data processor (on our behalf) and independently as a data controller in connection with fraud prevention and compliance. For details on how Stripe handles your data, please review their privacy policy at stripe.com/privacy.
6.1 Opt-In Consent. By providing your phone number and subscribing to our services, you may receive SMS messages related to your account, onboarding, service updates, or business automation activities we manage on your behalf. You will not be enrolled in any SMS communication without your explicit consent.
6.2 No Third-Party SMS Sharing. We do not share your phone number or SMS opt-in consent with third parties for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6.3 Opt-Out. You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message and no further SMS messages, except as required by law.
6.4 Message Frequency and Rates. Message frequency varies based on your account activity and service configuration. Standard message and data rates from your mobile carrier may apply.
7.1 Transactional Emails. By creating an account or booking a consultation with Velk Automation, you will receive transactional emails related to your account, including appointment confirmations, onboarding instructions, service updates, billing notifications, and support correspondence. These emails are necessary to deliver our services and are not marketing communications.
7.2 Marketing Emails. With your consent, we may send promotional emails about new services, features, tips, or special offers. You will not be added to any marketing email list without your explicit opt-in consent.
7.3 Opt-Out. You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in every marketing email we send, or by contacting us at TP@VelkAutomation.com. Unsubscribe requests will be processed within 10 business days as required by the CAN-SPAM Act. Please note that opting out of marketing emails will not affect transactional emails necessary to deliver our services.
7.4 CAN-SPAM Compliance. All commercial emails sent by Velk Automation comply with the CAN-SPAM Act of 2003. Our emails will always: (a) clearly identify Velk Automation LLC as the sender; (b) include a valid physical mailing address or P.O. Box; (c) include a clear and conspicuous unsubscribe mechanism; and (d) use accurate subject lines that are not misleading.
7.5 No Third-Party Email Sharing. We do not sell, rent, or share your email address with third parties for their own marketing purposes. Email communications are sent only by Velk Automation LLC or through our authorized service provider, GoHighLevel (HighLevel Inc.), acting on our behalf.
Our website may use cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device. We may use:
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of our website. We do not use cookies to serve third-party advertising or to track you across unaffiliated websites.
Some browsers transmit "Do Not Track" (DNT) signals to websites. As required by the California Online Privacy Protection Act (CalOPPA), we disclose our response to such signals: we do not currently respond to DNT signals, as there is no industry-standard protocol for how websites should respond to them. We will update this policy if we adopt a DNT standard in the future.
We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes described in this policy. Specifically:
Upon your written request, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention or dispute resolution.
10.1 All Users. Regardless of your location, you have the right to:
10.2 California Residents (CCPA/CPRA). If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:
To exercise these rights, contact us at TP@VelkAutomation.com. We will respond to verified requests within 45 days as required by law.
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure third-party processors (Stripe, HighLevel), and restricted internal access to personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Our website and services are intended for use by business owners and professionals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will promptly delete it. If you believe we may have collected information from a child, please contact us at TP@VelkAutomation.com.
Our website may contain links to third-party websites (such as Google, Stripe, or scheduling tools). These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Velk Automation LLC
211 N 4th Ave, Unit 1124, Tucson, AZ 85705
Phone: (858) 472-9471
Email: TP@VelkAutomation.com
Website: velkautomation.com